After-sales Service
After-sales service policy of Cube Sugar Machine
1. The products sold by our factory shall be guaranteed for 12 months. During the warranty period, the company shall be responsible for the free warranty (excluding the vulnerable parts and exchange component during production process).
2. During the warranty period, the products of our company will be subject to problems. After receiving the user's notice, the two parties will communicate with each other on the basis of the principles of economy. Unable to solve the problem, the enterprise will go to the user company as soon as possible, on-site processing, until the problem is solved satisfactorily. Due to the remoteness of the area, traffic limitation and force majeure cause the arrival time of the two parties. In excess of the warranty period, the enterprise shall perform lifetime maintenance for all the machinery sold. However, you need to replace the spare parts, you need to pay the parts cost, no replacement, no charge.
3. The unmentioned matters shall be settled in accordance with the provisions of national laws.
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